If you are not completely satisfied with your purchase, simply return it to us within 15 days and we will gladly issue a refund or credit to you. Return options and terms vary depending on the method of purchase. Please see below for details.
Please note that if you receive a free gift or a bonus gift (“GWP”) when purchasing an item, you must return the GWP when returning or exchanging the item that qualified you to receive the GWP. If you choose to keep the GWP, we will charge you for the value of the GWP when processing your return.
Additionally, unless the item is defective, the items that you return must be unused and in the original box and/or packaging. All Social Dresses have special tags that indicate the dress cannot be returned once the tags have been removed; Social dresses must have the original tags attached when you return them.
Shipping fees are not refundable. However, if your order is damaged upon arrival or the wrong item was shipped to you, you may call Customer Service to request a refund of the shipping charges.
We will ship in two business day after received order. The normal Business day is Monday through Friday, between 8AM and 5PM. Saturday and Sunday delivery are available at additional cost if applicable.
No deliveries on holidays. Deliveries will be made on the following business day.
The customer is solely responsible for the accuracy of shipping addresses, and to make sure that someone is available to accept delivery.
If no one is present, the delivery agency uses their best judgment on the safety of the delivery and will leave the product on the doorstep or with a neighbor/apartment office.
To ensure the quickest confirmed delivery on all orders, please be sure to include the COMPLETE postal address with the correct ZIP CODE. We will not be responsible for postal delays or undelivered orders resulting from incomplete address listings.
Shipping is only available within the continental U.S. and we cannot ship to P.O. Boxes or APO/FPO addresses. Packages are generally shipped by USPS or UPS. At this time, we offer expedited shipping with extra charge. We do not offer pick up in store options. Items from your order may arrive at different times and in different packages. In this case, you will receive an email confirmation for each package, but you only be charged once for shipping.