Return & Refund Policy

What customer is required to do for return?

If you are not completely satisfied with your purchase, simply return it to us within 15 days and we will gladly issue a refund or credit to you. 

Under what circumstances we offer returns & refunds?

Return options and terms vary depending on the method of purchase.  Please see below for details.

Please note that if you receive a free gift or a bonus gift (“GWP”) when purchasing an item, you must return the GWP when returning or exchanging the item that qualified you to receive the GWP.  If you choose to keep the GWP, we will charge you for the value of the GWP when processing your return.

Additionally, unless the item is defective, the items that you return must be unused and in the original box and/or packaging.  All Social Dresses have special tags that indicate the dress cannot be returned once the tags have been removed; Social dresses must have the original tags attached when you return them. 

Shipping fees are not refundable.  However, if your order is damaged upon arrival or the wrong item was shipped to you, you may call Customer Service to request a refund of the shipping charges. 

What is the time frame in which we accept return? When can you expect refund?

If you are not completely satisfied with your purchase, simply return it to us within 15 days and we will gladly issue a refund or credit to you. Refund would be given in around 15 days.  

Customer Services

Contact Us

Giftsdoorway

609, Nottely Pl, Cary,

NC, USA 27519
 

Contact no. - 1-984-464-0505    

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